Enhancing Your Trusted Business Advisor Role: What, Why and How
Enhancing Your Trusted Business Advisor Role: What, Why and How-Handout.pdf <Handout is password protected: Opens with the password for the video (case sensitive – same as for the live show)>
Description: Based on our AICPA-published book, Becoming a Trusted Business Advisor, the Most Trusted Advisor series of programs has been designed to help CPAs enhance their skills and their value proposition in their role as the Most Trusted Business Advisor (MTBA) to their clients. It reviews what the MTBA role entails and why all CPAs should be pursuing it aggressively. This training is not about how to become a salesperson. It is about how to help you better serve your clients by learning what really matters to them. We teach you how to work through this process quickly and efficiently in a way that adds the greatest value to the client while adding to your professional enjoyment and profitability.
Content:
- What, why, how, and the difference between MTBA and consulting packages
- Our answers to typical objections to taking on the role of MTBA
- How and why you need to be able to switch hats, make it clear you are switching hats, from being an expert, to being an advisor
- How you can approach finding solutions your clients will support
- The use of the General Contractor Model to facilitate your MTBA roles
Duration: 2 hours Date: Thursday, July 30, 2020 Time: 11:00 a.m. Eastern
After 10:45 – 10:50 a.m. Eastern on July 30th, you may click this LOGIN NOW button to log in:
Features of Our Player:
Test our Video Player on Your System: Before watching our show, please open our player to run our Technical Tips video and ensure your computer is compatible with our player.
**Please Test Our Player Before the Webcast Begins**
- Click here to open our player to test it on your system.
- Enter the following credentials to login to the system test video:
- Username: test
- Password: test
Log In: You must be registered and have received your registration Confirmation email to be able to log in. Logging in during the live show will open the live show, logging in after the live show will play the recording of the live show.
- Your USERNAME is the email address used to register for the webcast
- Your PASSWORD was provided in your Registration Confirmation email (sent the day you registered) AND in the Webcast Reminder email (sent the day of the webcast)
- Your login credentials are unique to you and may not be shared
- Your login credentials are tied to your CPE credit
Countdown Timer: 10 – 15 minutes before the webcast, we will show a countdown timer. We start the show and the player will open automatically when the countdown timer reaches zero. If you have logged in to our webcast within 15 minutes of showtime and you DON’T see the countdown clock in the video window follow steps below to Close/Re-open Player.
Close/Re-open Player: This close/re-open process will refresh your screen, and is the best first option to take to resolve any player issues. CLOSE your video player window. CLOSE your internet browser. REOPEN your internet browser and log back in.
Folder Tabs: The video and slides display in the main video window, and polls will pop-up on the player window. There are three folder tabs on the left side:
- Chat/Question: The first folder tab, Chat/Question, allows you to:
- Submit your questions about today’s topic
- Read questions submitted by others
- Read our live responses to submitted questions
- Interact with us and others
- You may also email questions before the show begins to info@successioninstitute.com
- Handouts: The second folder tab, Handouts, lists links to documents you may want to download (available after the player has opened and the time has started the 15 minute countdown)
- Webcast Slides: We encourage you to download the Webcast Slides, which is the Handout for today’s webcast so you may follow along during the presentation (can only download once the timer has started the 15 minute countdown)
- Succession Institute Leadership Academy: Our most desired training program
- Bios: The third folder tab, Bios, provides you with links to the Bios of our presenters
Multiple Viewers:When multiple people are watching from the same office location:
- Each login will consume additional resources, increasing the potential for you to experience difficulty viewing the livecast
- An alternative would be to watch the webcast together as a group
- If a group of registered participants watch together, please notify us after the webcast about who participated (provide names and email addresses) and who was logged in for the group so that we may issue CPE to all the registered participants in the group.
Technical Tips:
- **Please Test Our Player Before the Webcast Begins:** Before watching our show, please run our Technical Tips video to ensure your computer is compatible with our player. Please click here to open our player to test it on your system. Enter the following credentials to login to the system test video: Username: test Password: test
- Devices and browsers: Google Chrome is the best internet browser for our player, but any internet browser will run our player on any desktop, laptop, tablet, or phone.
- If you are using Internet Explorer as your internet browser, please be sure your Adobe Flash player is updated: Go to http://get.adobe.com/flashplayer/ if you need to download the update (select SAVE and RUN).
- Wired Internet Connections tend to carry more bandwidth than wireless (WiFi), so if you have a choice of internet connection, select WIRED over WIRELESS for the best viewing experience.
- Bandwidth: Streaming live video takes a LOT of computer resources and internet bandwidth resources.
- Close all browser windows and applications you do not need while you have the player open – and make sure you don’t have two (or more) player windows open.
- Don’t start a large download in the background
- Turn off any computer programs running in the background, such as: Facebook, Instant Messenger, Google Drive, Dropbox, ShareFile, Anti-virus scans, etc.
- Interrupted or Stalled Video or Audio: If your video or audio stream is interrupted or stops (screen freezes), it could be because you are having bandwidth problems. Here are some possible solutions to consider:
- Wait just a moment to see if it corrects itself
- Tablet or Phone users may need to click the arrow on the video player to start/restart the video player
- Close/Re-open Player if not self-corrected:
- CLOSE your video player window
- CLOSE your internet browser
- Then, REOPEN your internet browser and log back in
- THIS CLOSE/RE-OPEN PROCESS WILL REFRESH YOUR PLAYER AND IS THE BEST FIRST OPTION TO TAKE TO RESOLVE ANY PLAYER ISSUES
CONTACT US: If after you have tried the tips above you are still experiencing technical problems, contact us at info@successioninstitute.com or call 512.338.1006, ext. 107 for assistance.

